Novaria Support
Need help with Novaria? Use this page for support, account help, TV Time import questions and bug reports.
1. Contact Support
Email: support@novariaapp.com
Please include:
- Your device type
- App version
- Screenshot if possible
- Description of the issue
- Steps to reproduce the problem
2. TV Time Import Help
Novaria can import your TV Time archive ZIP.
Steps:
- Export your data from TV Time if available.
- Download the ZIP file.
- Open Novaria.
- Go to Import TV Time.
- Select the ZIP file.
- Wait for the import summary.
Supported import data may include:
- Watch history
- Current episode
- Progress
- Ratings
- Watchlist
- Favorites
- Completed shows
- Watching status
- Dropped/on-hold status
3. Account Help
Novaria supports:
- Google Sign In
- Apple Sign In
- Guest mode
If login does not work:
- Check your internet connection.
- Restart the app.
- Try again.
- Contact support if the problem continues.
4. Privacy and Data
You can request help with:
- Account deletion
- Data export
- Data correction
- Privacy questions
Contact: support@novariaapp.com
5. Bug Reports
When reporting a bug, include:
- What you expected
- What happened
- Device model
- Operating system
- App version
- Screenshot or screen recording if possible
6. Feature Requests
We welcome suggestions for:
- Better tracking
- Import improvements
- Reviews
- Watch Next
- Community features
- Language support
7. Child Safety
Novaria is not intended for children under 13.
If you believe a child provided personal information without proper consent, contact: support@novariaapp.com